Microsoft Teams

Microsoft Teams – Insights from the experts!

ShareGate has assembled a new Ebook with expert insights on deploying, managing, and using Microsoft Teams. From deployment to governance to adoption, learn how to make the most of your Teams deployment!

Here’s a sneak peak into some of the topics covered:

  • Leveraging training as a governance best-practice
  • Consumption doesn’t equal adoption (it’s not all about your volume of teams)
  • Review your default Teams settings – and make sure they work for your org
  • Focus on your user’s needs and pain points (not on cool features)
  • Determine how self-service can help drive growth

Don’t miss my recommendations about having authentic dialogue about your Teams data security (page 36). Enjoy your free copy of Win as a Team!

Integrating Yammer communities in Microsoft Teams

I’m loving the new Yammer app integration in Microsoft Teams. Use the app to highlight Yammer conversation topics that pertain to your team, showcase relevant Yammer communities, and drive employee engagement. The app is fully-functional, enabling users to participate in Yammer conversations without leaving the Teams app. Best of all, the Yammer app leverages the new Yammer user interface!

There are two different ways to integrate Yammer into your Microsoft Teams experience: You can add Yammer to your Teams navigation rail or create a Yammer tab in a team.

Add Yammer to your Teams navigation rail

This option adds a fully-functioning Yammer app to the left-hand navigation menu in Teams:Yammer app in Teams - 09

To add Yammer to your Teams navigation rail:

  1. Go to Microsoft Teams. While on the Teams navigation tab, select the button and select Yammer communities.
    Yammer app in Teams - 01
  2. When the Yammer app appears in your navigation bar, right-click it and select Pin.
    Yammer app in Teams - 02

Add a Yammer tab to your team

This option allows you to add a Yammer tab directly to a Microsoft Teams team. The tab can display a single Yammer community or a Yammer topic. (A Yammer topic is a quick way to tag  your Yammer posts with a common retrieval term. Want a quick way to find all your OneDrive Yammer posts? Just add a #OneDrive topic to each post. You can add topics to your Yammer posts by clicking “add topic” or typing in a hashtag and your topic name.)
Yammer app in Teams - 10

To add a Yammer tab to your team:

  1. Go to Microsoft Teams and navigate to the channel you want to add Yammer to.
  2. Click on the sign next to your channel tabs:
    Yammer app in Teams - 03
  3. Select the Yammer communities box.
    Yammer app in Teams - 04
  4. To add a Yammer community to your team, choose the Yammer Group option, type in a keyword to find your group, select the group, determine whether or not you want to post a message to the channel about this new tab, and click Save.
    Yammer app in Teams - 05
    Your Yammer community will now show up as a tab in your channel:
    Yammer app in Teams - 06
  5. To add a Yammer topic to your team, follow steps 1-3 above. But this time choose the Yammer Topic option, type in the Yammer topic you’d like to use (leaving out the #), determine whether or not you want to post a message about this new tab, and click Save.
    Yammer app in Teams - 07
    All Yammer conversations that include your topic will now display in your new Yammer tab:
    Yammer app in Teams - 08

Things to remember

A few caveats to keep in mind as you work with the Yammer app in Teams:

    • You can’t create new Yammer threads from a Yammer topic tab in Teams. By design, the Yammer topic tabs pull in all Yammer conversations with a given topic tag (regardless of which Yammer community the post is in). While you can respond to any of the Yammer topic conversations shown on your tab, you cannot create a new Yammer topic post from the tab.
    • You can add multiple Yammer tabs to a single team. Want to highlight several Yammer communities or topics in a single team? No worries–just follow the steps outlined above and create several Yammer tabs.

For more information, see Microsoft’s documentation.

It’s not about the technology. It’s about the use case

This week, I participated in a REgarding 365 debate about use of org-wide Microsoft Teams. Not surprisingly, the Microsoft Teams versus Yammer question was raised multiple times. Here’s the thing–there are uses for Microsoft Teams (including org-wide teams) and there are uses for Yammer. In the end, it’s not about which tool myself or the other REgarding 365 panelists prefer. The valid questions are:

  • What are your organizational use cases and content needs?
  • What is your company culture?
  • Which technologies best fit your use cases and culture?

rawpixel-315193-unsplash.jpg

Use cases are practical business needs (aka requirements) that need to be met. Examples of use cases include:

  • Sharing organization-wide HR policy changes
  • Sharing strategy and content updates from the company’s CEO
  • Providing newly-onboarded employees with a resource center for frequently asked questions
  • Enabling employees to instant message, chat, and screen share with their peers
  • Enabling employees to quickly engage with other employees and members of IT on technology support questions

As collaboration strategists, our first job is identifying and documenting the unique use cases for our organization. Next, we need to assess our organizational culture, including: company values and norms; technology adeptness (aka how well our users adopt new technologies); and readiness for change (e.g. do our users welcome change or do they fear it?).

When we view our use cases alongside our company culture, we’ll be able to determine which technologies are best-suited to meet our needs. There is no one-size-fits-all model or one Microsoft 365 capability that wins the day. Let’s look at our organizational use cases and culture and determine what tool works best for our specific needs.

REgarding 365 debate #4: Org-wide Microsoft teams

Microsoft Teams will now support creation of organization-wide teams for small-to-medium sized companies. Org-wide teams can be created by Office 365 global administrators, but are limited to organizations with no more than 1,000 users. The org-wide public team will automatically incorporate all company users, pulling Active Directory information for everyone who joins or leaves the organization.

brainstorming-collaborate-collaboration-1204649.jpg

This new capability is generating some interesting discussions about how to best facilitate org-wide dialogue. Is Microsoft Teams best suited to host this type of open communication? And how would this new feature impact use of the All Company group in Yammer? The REgarding 365 team has assembled some thoughts on these questions. Check out our latest video:

We’ll be taking this discussion to the next level as we debate the merits of org-wide Microsoft teams. Tune in on October 25, 2018 at 4pm Central time to hear the debate live