Naysayer insights from Seth Godin


Great insight from Seth Godin this week on understanding naysayers:

“When someone is frequently naysaying a proposal or a situation, it’s tempting to figure out how to make them happy. What can you change to find a compromise, how can you listen to their objections and respond in a way to gain their approval?

It might be, though, that being oppositional is making them happy. It may be that the best way to satisfy their objections is to let them keep objecting.”
Link to Seth Godin’s Oppositional post

So stop trying so hard to convert your SharePoint and Office 365 naysayers into enthusiasts. Focus your energy on the users that are willing to listen.

Want more info on handling naysayers? Check out my Tuning out the SharePoint naysayers blog post.

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