On March 19th, I’ll be delivering a user adoption presentation for the Minnesota Office 365 User Group. The session will provide practical guidance on:
- Understanding your users (their information needs, motivations, etc.)
- Building your internal community to drive excitement and adoption of Office 365
- Working around obstacles and user resistance
- Inspiring and educating your user base
- Affirming and celebrating your success stories
Details for the session are provided below. Hope to see you there!
Date: Monday, March 19th
Location: Microsoft Technology Center (Edina, MN)
Registration link: https://o365mn.eventbrite.com/
The full session abstract is provided below.
Driving adoption of Office 365: From idea to implementation
For many of us, the challenge of driving sustained adoption of Office 365 feels insurmountable. We start off with the best of intentions, but most of our users get lost in the myriad assortment of technologies and fail to leverage the capabilities to drive business value. How do we inspire our users to want to learn about Office 365 and educate them so they can leverage its rich capabilities to drive business optimization?
This in-depth session explains the foundational concepts of user adoption. You’ll learn why it’s so challenging to drive lasting adoption and how user-centric adoption models can increase your success. You’ll receive practical tips on how to engage and understand your business users, learn how to build internal communities of practice, discover how to overcome user resistance, and see examples of real-world adoption programs that have driven lasting change at other organizations.