Microsoft Search deep-dive

Today is all about Microsoft Search! We’re thrilled to have Bill Baer, Senior Product Manager from Microsoft, join us for a deep-dive Q&A session all the latest features of Microsoft Search.

We kicked off the session with a discussion about how Microsoft Search has become the digital watercooler that connects people in organizations (particularly important during the work from home challenges we’re facing in 2020). I’m fascinated by how Microsoft Search understands user intent (the content need behind the search interaction). Users often translate their search into terms they think will net them better results. This self-translation of terms can throw up barriers that make it more difficult to effectively return targeted results. Microsoft Search focuses on the user intent behind the search terminology to deliver results that meet the user’s needs.

We also discussed Bookmarks and Answers in Microsoft Search. Bill advises using Bookmarks when a user query is expressed as a set of keywords. A Q&A Answer is best-suited to queries that are submitted in a question format. Search is now a vital part of our productivity toolset and needs to evolve beyond providing a list of blue links…it needs to provide knowledge targeted to the user’s intent.

Listen in to learn how search can be integrated into PowerApps forms, how contextual search within Microsoft Teams powers information retrieval (including the ability to do a Ctrl+F to search within a Teams chat), and how search uses the Microsoft Graph for relevancy tuning and personalization. A huge thank you to Bill Baer for joining us!

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