Daniel Glenn and I are releasing episode 3 in our podcast miniseries The Coffee Chat on 365 Adoption! The episode, titled User Adoption Planning for Office 365 Pilots & Rollouts, was recorded at the 2019 MVP Summit. It focuses on strategies for building user adoption campaigns to support Office 365 product rollouts. We discuss how user personas can help you identify product use cases and key product features, share practical ideas for generating user excitement, and talk about the importance of running Office 365 pilot programs to road-test your communications and training plans.
We hope you enjoy episode 3!
Have a user adoption question?
During our next episode, we’ll be answering user adoption questions. Want to have your question featured on the episode? Submit it now at https://go.re365.show/CoffeeChatQ
Want to know more about our podcast miniseries?
The Coffee Chat on 365 Adoption explores the challenge of driving Office 365 adoption at the organizational level. In episode 1, we dispelled the idea that adoption is an urban myth. We explained why the traditional “build it and they will come” IT model doesn’t work and outlined why organizations must invest in user adoption as an ongoing service.
Episode 2 focused on organizing and facilitating user adoption events. We shared creative ideas for hosting internal user group events, including virtual or in-person office hours, “lightning round” demos, and hack-a-thons (aka innovation day events). We also discussed the importance of making these events your own by tying them to your company culture.
Previous posts in this series: