I’m creating/delivering a new presentation at SharePoint Saturday Twin Cities this weekend. It’s all about ROI. What it is, where companies go wrong in their quest to find it and how individuals can get a jump-start on quantifying it.
I’m passionate about ROI. It’s a game-changer. It’s the final step that many people forget to take after implementing a successful solution. But pulling together my thoughts on ROI and how to get started finding it in your SharePoint implementation has been tough. After spending a few frustrating hours trying to force the issue, I took a step back. That’s when I realized what I had missed. This focus on ROI has nothing to do with SharePoint. Rather, it has to do with successful product and project implementation–regardless of the platform you are using.
After resetting my context, I broke my session down into 3 basic parts–what is ROI, methodolgies/units of measure for tracking it and how to get started quantifying it. Once we have this base in place, we’ll look at how companies currently measure SharePoint ROI and compare that to how they could/should measure their ROI. We’ll examine the costs of not focusing on ROI and take a look at industry trends around BPM and ROI.
Then we’ll move on to examining the types of ROI that can be tracked and look at real-world examples of each. Along the way, we’ll discuss calculation formulas, review minimum requirements for quantifying ROI and lay out a roadmap of how to get started on your ROI journey.
This could be a 2-day course. And I’m delivering an overview of it in 75 minutes. Strap yourselves in, folks!
Update (Sept. 7, 2011) – I’ve updated this presentation. Get a copy on SlideShare at http://www.slideshare.net/sarahhaase/i-need-some-roi-but-i-have-no-idea-where-to-begin-9169138